Terms of Service

By downloading our application, creating an account on our app or site or visiting our website, you agree to our Terms of Service 

Terms of Website and App use
 

This Terms of Service (together with the documents referred to in it) tells you the Terms of Use on which you may make use of our website https://www.identir.com (our site) and any mobile application (“App”) developed by Identir is owned and operated by Signetas Ltd. dba Identir (“Identir”, “We”, “Us”, “Company”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

​

Please read these Terms of Service carefully before you start to use our site, as these will apply to your use of our site. By using our site, you confirm that you accept these Terms of Service and that you agree to comply with them.

​

If you do not agree to these Terms of Use, you must not use our site.

​

​

Other Applicable Terms

​

These Terms of Use refer to the following additional terms, which also apply to your use of our site:

​

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

​

Our Cookie Policy, which sets out information about cookies on our site.

 

​

Information About Us

​

https://www.identir.com is a site operated by Signetas Ltd. We are registered in England and Wales under company number 13361496 and have our registered office at 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE. We are a limited company. We are not VAT registered.

Data Protection

​

We take data protection very seriously. We take all reasonable steps to ensure that your personal information (“data”) is secure and processed in accordance with all applicable data protection laws and regulations.

​

To the extent that you are an EU resident and your data is transferred to a third party for any processing purposes, we secure contractual commitments from such third parties and take such reasonable steps as are necessary to ensure that they also meet the requirements of the GDPR as appropriate and provide at least an equivalent level of protection for your data as we do. We have a legitimate interest in requesting that you provide us with certain data as provision of the particular data that we will request from you is necessary in order to allow us to provide our service(s) to you. Equally you have a legitimate interest in providing that data to us in order to allow us to fulfil your request for our service(s).

 

​

Changes To Our Site

​

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

​

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

​

​

Accessing Our Site

​

Our site is made available free of charge.

​

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

​

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Use and other applicable terms and conditions and that they comply with them.

​

​

Intellectual Property Rights

​

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

​

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

​

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

​

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

​

​

No Reliance on Information

​

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

​

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
 

Accuracy of information

 

Occasionally there may be information in the App that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the App or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the App including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the App should be taken to indicate that all information in the App or on any related Service has been modified or updated.

 

​

Limitation of Our Liability

​

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

​

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site and app or any content on it, whether expressed or implied.

​

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site and app; or

• use of or reliance on any content displayed on our site or app.

If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.

 

If you are a consumer user, please note that we only provide our site and app for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

​

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, mobile phone, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

​

We assume no responsibility for the content of the websites linked on our site. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

​

​

Viruses

 

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

​

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

​

​

Linking To Our Site

​

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

​

We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our site other than that set out above, please contact support@identir.com

​

​

Third Party Links and Resources On Our Site

​

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

​

​

Applicable Law

​

If you are a consumer, please note that these Terms of Use, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of Use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

​

​

Identir App

​

By using this App and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account in the App, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. 

​

We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill or you were rude or abusive to any of our team members. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

 

​

Terminating your Account

​

You or Identir may terminate the Agreement at any time and for any reason by terminating your Identir account or giving notice to the other party. We may suspend the Service to you at any time, with or without cause. If we terminate your account without cause, and your account has an active subscription or purchase, we’ll refund a prorated portion of any prepaid amounts for the Service. 

​

We won’t refund or reimburse you in any other situation, including if your account is suspended or terminated for cause, such as for a breach or violation of the Agreement.
 

Terminating Inactive Accounts

If your account is inactive for 24 months (roughly 730 days) without an active subscription or purchase or more, we may terminate your account and you won’t be entitled to a refund for any prepaid amounts or reimbursement for unused credit. Once your account is terminated, you acknowledge and agree that we may permanently delete your account and all the data associated with it, including your workspaces.

We’re deleting accounts that are no longer active and deleting the user data for those accounts in order to ensure compliance with current and future data protection and privacy regulations. Deleting old data is a best practice that helps us protect user data and our systems. We notify affected account holders by sending notice(s) to the email addresses associated with the account’s primary contact and owner profile.
 

User Data

We do not own any data, information or material ("Data") that you submit in the App in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Data. We may, but have no obligation to, monitor and review Data in the App submitted or created using our Services by you. Unless specifically permitted by you, your use of the App does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Data created by you or stored in your user account for commercial, marketing or any similar purpose. But you grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Data of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Data that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable.

 

​

Billing and Payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. We reserve the right to change products and product pricing at any time. We may change any of our pricing plans and fees at any time by posting a new pricing structure to our website or in your account and/or sending you a notification by email.

 

 

Refunds and Returns

​

You won’t be entitled to a refund or credit from us under any other circumstances. We may, at our sole discretion, offer a refund, discount or credit.
 

Changes and amendments

​

We reserve the right to modify this Agreement or its policies relating to the App or Services at any time, effective upon posting of an updated version of this Agreement in the App. When we do, we will revise the updated date at the bottom of this page. Continued use of the App after any such changes shall constitute your consent to such changes.

​

​

Beta services

 

From time to time, we may invite you to try products or features related to our Service that are not generally available to all of our Members or the public or we may release products or features related to our Service that are identified in the App as beta, preview, pilot, limited release, or by a similar designation (collectively, “Beta”). Beta may be provided for evaluation or testing purposes only, and, therefore, may contain bugs or errors, and may not be as reliable as other features of the Service. We may discontinue Beta services at any time in our sole discretion, and we may decide not to make Beta services generally available. For the avoidance of doubt, Beta services are a part of the Service, and, therefore, are subject to the terms of this Agreement.

Acceptance of these terms

​

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the App or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the App and its Services.

​

​

Contact Us

​

To contact us, please email support@identir.com

Thank you for visiting our site.

 

This document was last updated on October 12, 2021.